Voice & Tone
Voice is constant: it's how Revup sounds regardless of context, and it comes directly from the personality above.
Tone is what shifts depending on the situation. Four tones make up our range:
| Tone | When to use it |
|---|---|
| Serious | For anything involving security, data, compliance, or errors, where credibility matters most. |
| Casual | For onboarding, tips, or day-to-day product copy, where familiarity helps reduce friction. |
| Respectful | Always, but especially in support content or anywhere a user might be frustrated. |
| Enthusiast | For moments worth highlighting, like a new feature or a milestone, without overselling it. |
A practical way to think about it: the voice is who's talking, the tone is how loud or soft they're being for that specific moment.